Personal Data Policy


Personal Data Policy – Urban Comfort Travel Agency

General Information on the Personal Data Protection Law (KVKK)

 

Law No. 6698 on the Protection of Personal Data was adopted on March 24, 2016, and published in the Official Gazette on April 7, 2016. Some parts became effective immediately, while others on October 7, 2016.

As a data controller under KVKK, your personal data may be recorded, stored, updated, shared with third parties, and processed for the purposes listed below:

Processing Purposes and Legal Grounds: Your personal data may be processed for:

  • Providing services in accordance with contract and technology requirements

  • Complying with regulations on electronic commerce and consumer rights

  • Fulfilling legal obligations in banking and electronic payment systems

  • Responding to public authorities and legal requests in security-related matters

Recipients of Personal Data:

 

Your data may be shared with service providers like Ticimax (e-commerce infrastructure), shipping companies, and partners involved in service delivery.

Collection Methods:

 

Personal data may be collected through forms on our website and app, in-person interactions, business communications, and digital campaigns or social media activities.

Transfer Abroad:

 

With your consent and in compliance with the law, your data may be transferred to foreign service providers in countries with adequate data protection.

Storage and Protection:

 

Your data is stored securely with technical and physical safeguards. In case of unauthorized access, it will be reported to the Personal Data Protection Board.

Rights Under KVKK:

 

You have the right to:

  1. Learn if your data is processed

  2. Request information

  3. Learn the purpose of processing

  4. Know third parties receiving your data

  5. Request correction or deletion

  6. Object to unfavorable outcomes from automated processing

  7. Claim compensation for unlawful processing

Data Controller: MERT GAZİOĞLU RESTAURANT TOURISM REAL ESTATE LTD.

 

Address: Merkez Mahallesi İzzetpaşa Sk. No: 12/1 Şişli/İstanbul

 

Phone: +90 549 507 19 93

 

Email: [email protected]